Group Executive Team Ambient Support is led by a Group Executive Team. This group provides operational management and proposes strategic plans and policies to the Board. To find out more about the team expand on the names below. Mark Milton – Chief Executive Appointed Chief Executive from November 2015. Spent 5 years as Chief Operating Officer/Deputy CEO at The National Autistic Society prior to joining Ambient Support (formerly Heritage Care). Previously held CEO positions at Odyssey Care Solutions for Today and The Aurora Charity. Over 25 years’ experience in social care – younger adults, children and older people. Qualified Social Worker with Masters Degree in Applied Social Studies, IOD Chartered Director. Roy Quiddington – Director of Finance and IT Joined as Director of Finance & IT in April 2018. A qualified Chartered Accountant (FCA), Trustee, and Director of Finance and Resources with 30 years’ experience across commercial, leisure, travel, publishing and financial services. Previous role was Executive Director of Finance & Resources for the Stroke Association. Extensive travel sector experience in tour operations and cruise vacations. Fellow of The Institute of Chartered Accountants in England and Wales. Tom Harrison – Director of Operations and Business Development Joined as Director of Operations & Business Development in July 2018. Previously Director of Supported Living at Midland Heart with responsibility for over 35 schemes and oversight of contracts with 8 local authorities across the Midlands. Former Chief Executive of Focus Birmingham, a leading local sight loss charity, having started as Head of Care. Over 20 years working in the health, social care sector and housing sectors supporting people with sensory impairment, physical disabilities, learning disabilities, mental health issues and age-related care needs. Sarah Daniel – Director of HR Joined as Director of HR in June 2016. Most recently worked as Senior NHS HR interim at Director and Deputy level. Previously held substantive HR Director roles in a large mental health and learning disability trust, a primary care trust and Crossroads Caring for Carers. Worked in a variety of operational HR roles in Health and Local Authority, in both generalist roles and Equality and Learning. Fellow of the Chartered Institute of Personnel and Development, with a Masters Degree. Davina Sellick – Director of Sales, Marketing and Communications Promoted to Director of Sales, Marketing & Communications in April 2019. Took on the full-time position as Head of Marketing & Communications for the Heritage Care Group in April 2016. Joined Community Options in a part time Communications role in 2013, combining this with a second position in industry. A Marketing & Communications professional with a broad range of industry experience. Worked in the corporate sector for British Airways, development for a UK-based charity, as a Project Manager for the NHS and more recently a Client Service Director in an integrated full-service marketing agency. Emelda Livette – Chief Operating Officer Became Chief Operating Officer of Amber Housing in April 2011. Joined Heritage Care as Assistant Director of Development in April 2005. Appointed to secondary role of Director of Operations for Amber Housing in March 2006. Formerly National New Business Manager for English Churches Housing Group, having held various senior management positions with Registered Social Landlords Housing 21 and CCHA. Formerly County Director of Age Concern, Staffordshire and served a three-year term as an Executive Member of the National Council on Ageing (Age Concern, England). Represented the voluntary sector on various National Working Groups in the area of Older People’s Services. Wide experience in capital, services development and project management. Senior Leadership Team The Group Executive Team is supported by the Senior Leadership Team (SLT) responsible for regional operational and corporate services. To find out more about the SLT, expand on the names below. Mark Hooper – Regional Manager, London & South East (Learning Disability Services) Appointed as Regional Manager for London in February 2005. Over 33 years’ experience in health and social care sectors, with over 25 years in senior management positions. Previously worked as Regional Operations Manager for a private sector care provider for people with Learning Disabilities. Diploma in Strategic Business Management. Worked with the Department of Health on two projects – Ageing for People with Learning Disabilities and Outcomes Based Services. John Gorée – Operations Manager, Midlands & Lincolnshire Joined Heritage Care as part of a TUPE transfer in April 2000. Currently manages Learning Disability and Older People’s services in Lincolnshire, Nottinghamshire, Leicestershire, Staffordshire, Derby &Solihull. Over 30 years’ experience in the industry. Previously managed registered and supported living services for Heritage Care in Lincolnshire. Managed Learning Disability services in Lincolnshire in the NHS. Qualified nurse in Learning Disabilities with a post-graduate diploma in Management Studies and an MA in Applied Health Studies (research). Bob Pritchard – Regional Manager, East Anglia Joined Heritage Care in 2010 as Regional Manager in East Anglia. 17 years’ experience at a senior level developing and operating community based services. Previously worked for voluntary and private organisations in a variety of different roles providing services for people with a learning disability, including secondment to a Primary Care Trust. Qualifications include Diploma in Management and Prince2 Practitioner. Stephanie Guess – Head of Buckinghamshire & Hertfordshire Services Joined Heritage Care in July 2017. Registered Nurse with over 25 years’ experience which includes ITU, District Nursing, Community Matron, Community Discharge Team and Diagnostic Imaging. CHC/ FNC assessor. Assistant Director for Safeguarding Adults at risk for 8 years within the NHS with experience of complex investigations. Experienced in developing, managing and monitoring Clinical Governance systems within the NHS, care home sector and international private sector organisations. Experienced in the development, monitoring and review of quality assurance systems including audit to ISO 9001 standards across a range of both small and large care home provider groups. 15 years’ experience in the care home sector, with knowledge and experience across both provider and commissioner organisations. Dave Andrews – Head of IT Appointed as IT Manager in October 2000. Over 20 years’ experience in various IT roles within a wide range of different companies. Microsoft Certified IT Professional – Enterprise accredited. Specialist Areas – Network Infrastructure Design and Implementation, Security, Microsoft Technologies. Ian Bland – Health & Safety Manager Joined Heritage Care Group in 2013. Ian is NEBOSH qualified and a member of the Institute of Occupational Safety and Health. Ian has experience of working across the public, private and voluntary sector and has been working in the health and social care field for the last 15 years. He holds a BSc (Hons) in Economics and also has qualifications in teaching, quality assurance and project management (Prince 2 Certified Practitioner). Ian has considerable experience of providing training and consultancy services to paying customers. Ian’s role is to lead on health and safety. Dave Chopra – HR Manager Joined Heritage Care in October 1993 as a Personnel Assistant and has held a variety of HR positions since that time. Promoted to current position of HR Manager in August 2002 and undertook the role of Acting Director of HR from July 2015 to May 2016. Full Member of the Chartered Institute of Personnel and Development. Muhammad Osman – Facilities & Assets Manager Joined Amber Housing in 2012 and is responsible for capital programme delivery, building related statutory compliance, planned & cyclical maintenance programmes and project management of property renovations and refurbishments. Manages compliance responsibilities held by partner Registered Providers. Holds a BSc (Hons) in Construction Management 1st class and is nearing the completion of an MSc in Building Surveying. Having developed a range of start-up businesses, his entrepreneurial skills are now fully utilised in forging key partnerships, contributing to organisational growth. Philippa Ouston – Learning & Development Manager Joined the Heritage Care Group in February 2014. Over 30 years’ experience working in the Finance and Insurance Sectors for FTSE 100 companies in the UK and abroad. Previously worked as a Learning and Development Manager, Training Consultant, Digital and Instructional Designer, Business Analyst and Project Manager, in both permanent and freelance positions. TAP Accredited by the British Institute for Learning and Development. Rupali Shah – Financial Controller Joined Heritage Care as Accounts Assistant in June 2009 and became Management Accountant in April 2013 Appointed Financial Controller in January 2018. Previously worked as Management Accountant and Divisional Accountant in private sector, gaining experience at different levels of Accounting and Finance Functions. Member of Chartered Accountant of England and Wales. To talk to us about what you need and how we can help, please get in touch. 020 8502 3933 hello@ambient.org.uk
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