Management Team | Ambient - Passionate About People

Group Executive Team

Ambient Support is led by a Group Executive Team. This group provides operational management and proposes strategic plans and policies to the Board.

To find out more about the team expand on the names below.

Mark Milton – Chief Executive

Appointed Chief Executive from November 2015.
Spent 5 years as Chief Operating Officer/Deputy CEO at The National Autistic Society prior to joining Ambient Support (formerly Heritage Care).
Previously held CEO positions at Odyssey Care Solutions for Today and The Aurora Charity.
Over 25 years’ experience in social care – younger adults, children and older people.
Qualified Social Worker with Masters Degree in Applied Social Studies, IOD Chartered Director.

Sarah Daniel – Director of People & Culture

Joined as Director of HR in June 2016.
Most recently worked as Senior NHS HR interim at Director and Deputy level.
Previously held substantive HR Director roles in a large mental health and learning disability trust, a primary care trust and Crossroads Caring for Carers.
Worked in a variety of operational HR roles in Health and Local Authority, in both generalist roles and Equality and Learning.
Fellow of the Chartered Institute of Personnel and Development, with a Masters Degree.

Tom Harrison – Director of Operations and Business Development

Joined as Director of Operations & Business Development in July 2018.
Previously Director of Supported Living at Midland Heart with responsibility for over 35 schemes and oversight of contracts with 8 local authorities across the Midlands.
Former Chief Executive of Focus Birmingham, a leading local sight loss charity, having started as Head of Care.
Over 20 years working in the health, social care sector and housing sectors supporting people with sensory impairment, physical disabilities, learning disabilities, mental health issues and age-related care needs.

Lee Hodgson – Chief Information Officer

Appointed Chief Information Officer in January 2021.
Prior to the appointment spent 3 years as Director of Technology at Macmillan Cancer Support.
Experienced in service delivery and design, leading Macmillan’s service delivery teams for 2 years, supporting the design and delivery of Macmillan’s 5 year strategy.
Has worked as CEO at local and regional charities.
Previously an experienced Commercial Director in Marine technology and civilian ordinance disposal.
Served for 16 years in the Royal Navy as an aircraft technician.

Roy Quiddington – Director of Finance

Joined as Director of Finance & IT in April 2018.
A qualified Chartered Accountant (FCA), Trustee, and Director of Finance and Resources with 30 years’ experience across commercial, leisure, travel, publishing and financial services.
Previous role was Executive Director of Finance & Resources for the Stroke Association.
Extensive travel sector experience in tour operations and cruise vacations.
Fellow of The Institute of Chartered Accountants in England and Wales.

Davina Sellick – Director of Sales, Marketing and Communications

Promoted to Director of Sales, Marketing & Communications in April 2019.
Took on the full-time position as Head of Marketing & Communications for the Heritage Care Group in April 2016.
Joined Community Options in a part time Communications role in 2013, combining this with a second position in industry.
A Marketing & Communications professional with a broad range of industry experience.
Worked in the corporate sector for British Airways, development for a UK-based charity, as a Project Manager for the NHS and more recently a Client Service Director in an integrated full-service marketing agency.

Emelda Livette – Chief Executive Officer at Amber Housing

Became Chief Operating Officer of Amber Housing in April 2011before becoming CEO in 2020.
Joined Heritage Care as Assistant Director of Development in April 2005. Appointed to secondary role of Director of Operations for Amber Housing in March 2006.
Formerly National New Business Manager for English Churches Housing Group, having held various senior management positions with Registered Social Landlords Housing 21 and CCHA.
Formerly County Director of Age Concern, Staffordshire and served a three-year term as an Executive Member of the National Council on Ageing (Age Concern, England).
Represented the voluntary sector on various National Working Groups in the area of Older People’s Services.
Wide experience in capital, services development and project management.

Senior Leadership Team

The Group Executive Team is supported by the Senior Leadership Team (SLT) responsible for regional operational and corporate services.

To find out more about the SLT, expand on the names below.

Mark Hooper – Regional Manager, London & South East (Learning Disability Services)

Appointed as Regional Manager for London in February 2005.
Over 33 years’ experience in health and social care sectors, with over 25 years in senior management positions.
Previously worked as Regional Operations Manager for a private sector care provider for people with Learning Disabilities.
Diploma in Strategic Business Management.
Worked with the Department of Health on two projects – Ageing for People with Learning Disabilities and Outcomes Based Services.

Rob Hunt – Operations Manager for Buckinghamshire & Hertfordshire

Joined Ambient Support (formally Heritage Care) in April 2019 as Scheme Manager and appointed as Interim Operations Manager in November 2020.
Currently responsible for Buckinghamshire & Hertfordshire Older People’s services.
Previously held senior roles in voluntary and charitable care and support organisations, developing and monitoring quality assurance.
20 years’ experience in managing older people’s services in a range of roles and settings including Community, Residential and Extra Care services.

Marcia Bryan – Operations Manager for London & South East (Mental Health Services)

Appointed Operations Manager of Mental Health Services for Ambient in August 2020.
Worked in social care for over 30 years, in local authorities and the not for profit sector.
Senior manager for 20 years, managing services for people with learning disabilities, young people, people with mental ill health, single homeless and people with complex needs.
Former employers include The Camden Society, Yarrow, LB Bromley, South London YMCA, St. Giles Trust.
BA Housing Studies and MSc in Career Counselling and Coaching.

William Thornton – Operations Manager for Lincs & Midlands

Joined Ambient Support in August 2021 as the Regional Manager.
Over 30 years of experience working in the field of disability services.
Worked in local authority, health services and more recently in charities supporting people with a disability.
Most recently employed in senior roles supporting people with sight loss, physical and learning disabilities.
Midlands based but has worked in London, Birmingham and Yorkshire.

Bob Pritchard – Regional Manager, East Anglia

Joined Heritage Care in 2010 as Regional Manager in East Anglia.
17 years’ experience at a senior level developing and operating community based services.
Previously worked for voluntary and private organisations in a variety of different roles providing services for people with a learning disability, including secondment to a Primary Care Trust.
Qualifications include Diploma in Management and Prince2 Practitioner.

Ian Bland – Health & Safety Manager

Joined Heritage Care Group in 2013.
Ian is NEBOSH qualified and a member of the Institute of Occupational Safety and Health.
Ian has experience of working across the public, private and voluntary sector and has been working in the health and social care field for the last 15 years. He holds a BSc (Hons) in Economics and also has qualifications in teaching, quality assurance and project management (Prince 2 Certified Practitioner).
Ian has considerable experience of providing training and consultancy services to paying customers. Ian’s role is to lead on health and safety.

Dave Chopra – HR Manager

Gina Benjamin – Head of Development

Sarah Moynihan – Head of Quality

Joined Ambient Support in March 2020.
Has a wealth of experience acquired in a diverse range of roles in health and social care, and with a focus on delivering quality care and support.
Began her career in the health service as a nurse and worked in ITU.
Moved across to the social care sector including as a support worker for a Mencap summer scheme.
Took time out to get a degree in psychology and then used it to great effect during almost 20 years of working in the prison and secure mental health services and at one point was part of a team that developed a pioneering treatment programme for violent female offenders.
Changed tack and moved to the CQC where she worked as an inspector, in the policy unit, and as an inspection manager and enforcement lead.
Moved once again to St John Ambulance as Head of Assurance and Quality where her team focussed on assurance and quality improvement of the charity’s support for urgent care (via NHS Ambulance Trusts) and first aid services at events.

Muhammad Osman – Facilities & Assets Manager

Joined Amber Housing in 2012 and is responsible for capital programme delivery, building related statutory compliance, planned & cyclical maintenance programmes and project management of property renovations and refurbishments.
Manages compliance responsibilities held by partner Registered Providers.
Holds a BSc (Hons) in Construction Management 1st class and is nearing the completion of an MSc in Building Surveying. Having developed a range of start-up businesses, his entrepreneurial skills are now fully utilised in forging key partnerships, contributing to organisational growth.

Philippa Ouston – Learning & Development Manager

Joined the Heritage Care Group in February 2014.
Over 30 years’ experience working in the Finance and Insurance Sectors for FTSE 100 companies in the UK and abroad.
Previously worked as a Learning and Development Manager, Training Consultant, Digital and Instructional Designer, Business Analyst and Project Manager, in both permanent and freelance positions.
TAP Accredited by the British Institute for Learning and Development.