This page is assigned to respond to the many issues surrounding the COVID 19 outbreak and Ambient Support’s response to this.It will be updated and amended as these issues present and as guidance and polices change, so we would ask that you continue to check back with us for the latest information. Opening for new admissionsOur services are open to new admissions however some COVID related admission restrictions may still apply dependent on local community transmission rates. For the latest information about a service or project that you are interested in either contact the local manager ( details are found on our listings pages on this website,) or email us at hello@ambient.org.uk(Feb 2022) Staying in touch – Corporate officesAll of our Corporate offices are now fully open for business.The quickest and easiest way to communicate with us continues to be via email. If you have a general query then please email: hello@ambient.org.uk or use our contact form on this website.(Feb 2022) Contact and visitsCare HomesWe always work within the latest guidance and advice that is provided to us by both the Government and local public health teams. This means that as guidance changes we are required to reassess our response to allowing visits to services.Visiting remains complex whilst COVID is still prevalent in our community. This means that for the latest visitor information for a specific Care Home that your family member or loved one is resident in, you will need to contact the Ambient Management team at the service directly.(Feb 2022) Working safely during the COVID 19 pandemicAmbient Support is committed to ensuring that we protect the health, safety and wellbeing of both the people the we support and our staff teams.This means that across our services and offices Ambient staff are following the latest Government and Public Health England (PHE) Guidance to work in ways that ensure we minimise any risks to those we support and our staff during this crisis.Offices Our corporate and regional offices are open but visitors and contractors may be required to wear PPE and provide evidence of a negative LFT test before entering.Operational Services Each of our operational services have a fully site specific COVID 19 Risk Assessment in place. If you wish to find out more about the specific operating practices at a site or service that a relative or loved one is resident at or receiving support from, then please send an email for the attention of our Health & Safety Manager to: hello@ambient.org.uk. We will endeavour to get back to you as quickly as possible.(Sep 2021) Contractor ProtocolDownload the Ambient Support Protocol for Contractors document.To talk to us about what you need and how we can help, please get in touch. 020 8502 3933 hello@ambient.org.uk
Easy
Jargon